A big thank you to Help Inc. for fixing one of our cameras that has not been functional in months. This is a critical camera and we are so grateful to have it working again.
I have tremendous peace of mind with all your company has done and continues to do for me.
This is a company that understands a customer's needs and will ensure a complete scope of security required for a business. From quote to install was very professional but yet flexible to accommodate the customer. I would definitely recommend HELP if I were asked.
We had our theater system installed 6 years ago and the only time I had issues was when the remote finally died. We were up and running again in less than a week. Great friendly service! Craig was awesome to work with!
Install was absolutely great. Chris did an incredible job. Because of the house configuration, not all wires were accessible to attic space. Chris had to get above the ceiling in the finished garage and also above the ceiling in the breezeway. Matt was also a tremendous help to Chris. Matt was here all day which I hadn't expected. Overall it was a great job and I am extremely happy with the workmanship and with all the equipment.
The HELP team did a quality install and is always available to answer my questions or resolve issues with my system.
The appointment was kept on time, everything was done well.
Easy install, relatively affordable. Too early to see how everything is working but overall satisfied. The people at Help, Inc are professional and make themselves available to you.
Craig was first class as usual!
If you want to have the best service and work with professionals you definitely to contact HELP. Working with Matt Pion, Todd, and James Spence was a great experience. Everything they promised they delivered and they stand by their product and service. They are the "BEST OF THE BEST!". I wouldn't have changed a thing.
HELP's onsite service was AWESOME as always!! True professionals! Thank you
I have used HELP since 1999, 17 years now. I have used them to install and maintain: security systems, camera systems, audio, and video systems. There have been dramatic changes in technology during this period and they have been able to maintain pace with the changes and necessary skill sets. These installations and upgrades have been made in three homes ranging in size from 9600 to 14,000 square feet. I feel confident recommending the company and team members to anyone considering any of these system installations or upgrades.
Jon & his team did an amazing job from the moment my husband and I met with him! Not only did they do our house alarm and install cameras they also installed an entire indoor/outdoor audio system in our new pool house! We had no idea how or what to do to get it all done but Jon was so knowledgeable and patient as he explained all of our options to us! He went above and beyond for us and I would never call anyone else! Jon was and is truly a huge asset to this business and I continue to refer him to all of my own friends, family, and clients!!
We have been a customer of HELP Inc. since 1996 after our home was broken into. Over the years they have been very helpful and reasonable in expanding our system as we expanded. I wanted to give a special thanks to a recent service tech who went above and beyond to help us over the phone with a Technical issue we were having that any other company would have been quick to just send a service tech out and bill us. Thanks again John for your professional and knowledgeable service. it's nice to know that a local company after all these years still cares about their customers. Thanks again John
Kyle Eaton was the technician who recently serviced our security system which was not allowing us to alarm the system without sending into a reset mode and showed a low battery message. Kyle was polite, knowledgeable, and methodical in repairing the problem. Kyle represents HELP with a very upbeat and positive approach.
Help Inc. installed a new alarm system at both my home and business. We couldn't be happier with the service provided by Jon Eson and his crew. Jon was instrumental today in troubleshooting a problem with our garage door openers communicating with Alarm.com. He never gave up until the problem was resolved. I am confident that I can rely on HELP Inc. to quickly respond to all of our security needs, both at home and at my business.
Larry and his team are extremely helpful. They truly see a project through to the end and ever afterward the support is amazing. They always get back to you in a timely manner. The team is very professional and you can see the strive for service excellence. I would recommend their services without hesitation.
As usual, the service was friendly, helpful, and a pleasure to deal with. I just wish that the parts used and installed were readily available for customers to install. A dead battery in a magnet on a window should be something at least many of us could do on our own.
Always there to answer questions or help troubleshoot.
Technician was polite and professional explaining the issue and work-around to avoid future problems.
Always takes care of our problems.
The guys at HELP know their stuff! Upgrades and installations for the solutions I purchased were done with utmost professionalism and skill. Jim Spence provided excellent knowledge transfer on how to use the solutions and made sure I was comfortable with how everything was installed as well as how to operate and manage it. That type of stuff doesn't always happen with contractors. I would highly recommend these guys if you want it done right. Great overall experience!
Excellent service. On-time, knowledgeable professionals. We have recommended HELP to others and would do so again.
We have been using HELP, Inc for years now, since 2010, and I have had no issues. We have had 2 alarm pad installations and both installers were great and very helpful. The staff that I've dealt with have been great.
Work was done well and in a timely manner. The technician was knowledgeable, courteous, and personable.